Maximizing Revenue From Your Minilab Retail Space

If you’ve invested in a minilab and photo book software for business, the next step is to consider managing and organizing your retail space. When operating a small print shop or photo lab, it’s crucial to use store space effectively. Chances are that the physical space is small, and yet the retail experience is an essential component of repeat business and profitability.
Once a customer enters the shop, it’s a critical opportunity to feature your products and services and engage in free advertising, sell additional retail items that may appeal to your customer, and create a welcoming atmosphere that invites return visits. Lighting, store layout, sounds, and even smells are part of the customer experience, so pay attention to all those details.
Use lighting to create an inviting space. Take advantage of natural lighting where possible, and use diffuse general light. Use smaller lights to highlight specific retail displays or store areas and direct attention. You may also invest in full-spectrum light; many professionals have very specific color requirements, and ambient light temperature may impact how they perceive a finished, printed product.
When possible, place store employees and cash registers near the back of the store, to maximize customer interaction with your retail space. Create a traffic flow that doesn’t block the customer, but encourages them to walk past and see the other products available to them.
If you often have customers waiting inside the store, create a space for them to wait comfortably. Remember that women are the primary consumers of personalized photo products, since the mother is traditionally the keeper of family photos and albums, so create a child-friendly area if you can. Use the waiting space to display your products; place your brochures, photo books, and other marketing materials where the customer can comfortably look them over. This direct, tactile experience is much more impactful to the customer than posting a sign listing your services.
When considering what kind of retail products to keep in your store, remember the “imaging chain”: the natural progression of capturing, editing, preserving, and sharing images. Carry products that will encourage and inspire her during each step of this process.
It may seem unrelated, but pay attention to your bathroom. The bathroom is a key aspect of the retail experience for women, so at the very least make it accessible and clean. If possible, include enough space to comfortably care for small children.
Many small print shops make space for small workstation for the customer’s use. Keeping a workstation with pre-installed photo book software for retailers allows customers to make last-minute corrections or additions to their files, or acts as a resource to share tips and tools with the customer.
Your retail space is the “home” of your business. It should convey expertise and professionalism, but also warmth and friendliness. And retail space that is used poorly is lost sales and lost revenue. Welcome the customer, encourage them to spend time browsing your products, and make it a place that they want to return to again and again.

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Growing A Small Print Business

Since 2008, the print industry has been increasingly polarizing, with ever larger companies on one end of the spectrum, and small companies of less than 50 employees on the other, and most companies in the middle selling out or going out of business.
Digital printing is the only aspect of the industry growing in recent years, and it is projected to continue to grow and surpass traditional printing in the next few years. Digital photo products are increasing in demand, in both the business and consumer sectors, and photo book software for labs is a great investment. However, small business owners have to compete with much larger businesses for this high-margin product.
When small business owners are striving to remain competitive and grow their business, decades of research show that there are a few secrets of successful business owners:

– Remain relevant. Relevant businesses consider value and service from the customer’s perspective, identifying key motivating factors and building relationships. By remaining in tune with the customer’s desire and relevant to their needs, a business remains relevant in the marketplace.

– Be adaptive. The ability to adapt to changes in the marketplace and update services, pricing, and options over time gives a business the flexibility it needs to survive. An adaptive business is also one that can try new things and learn from mistakes.

– Endure. A sucessful business recovers from failures and responds to crises. Endurance is about persistant leadership and values, and building credibility in your community. In addition, endurance allows a business to produce consistent results for their customers.

– Maintian viability. Viabiity is all about being financially responsible and planning accurately. In order to remain viable, a business must price products and services correctly, keep accurate records and make accurate predictions, and only take on as much debt as is sustainable.

When managing a small print shop, consider purchasing PicsToPrint photo book software for retailers. PicsToPrint expands your service offerings into the lucrative personalized photo products market, giving customers access to the products that are in demand right now and building relevance. PicsToPrint is a highly flexible software solution, allowing business to remain adaptive and flexible to changes over time. PicsToPrint is the least expensive of competitive products, allowing even the smallest business to make a worthwhile financial investment without incurring unnecssary debt. PicsToPrint is the ideal solution for creating a business that can endure market fluctuations and changes in consumer demand.
While the industry may be going through changes that at times make it seem that the small business owner can’t survive, in fact there are many reasons for small print shops to be optimistic. Their smaller size allows for greater agility and responsiveness. They are in a position to form authentic relationships within their community, and discover niche markets that larger companies may overlook. And those relationships create continous and meaningful opportunities to deliver exceptional customer service, growing the business by word of mouth, which is advertising money can’t buy.

Picstoprint photo book software for print stores.

 

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